# AI Reputation & Review Automation — VijayaTech Labs We capture, analyze, and reply to every Google My Business review using context-aware AI. Turn customer reviews into your best marketing assets on autopilot. ## Product Pillars 1. **Instant Contextual AI Replies** — Respond to reviews in seconds in any language. Conditional logic handles ratings, while custom-trained AI handles review comments using your specific brand context. 2. **Actionable Monthly Analytics** — Monthly AI feedback analysis reporting on key vectors (ambiance, speed, service, food freshness) so you make better business decisions. 3. **Automated Social Syndication** — Turn 4 and 5-star reviews into beautiful, branded social media posts for Instagram and Facebook automatically. 4. **Website Wall of Love** — Automatically sync and publish positive customer feedback directly on your dedicated website pages. --- ## Pricing - **Starting from**: $180 / month (approx. ₹15,000 / month) setup fee + ongoing management. - Custom quotes available for multi-location brands. --- ## Frequently Asked Questions ### How does the AI draft replies without saying something incorrect? We train the AI using a detailed brand handbook containing your business context, policies, and tone guidelines. For negative reviews (1-3 stars), the system can route them to a draft folder for manual approval, while positive reviews are replied to automatically within minutes. ### How do you handle ratings left without text comments? Rating-only reviews are answered using conditional templates that thank the reviewer for 4-5 stars, or offer a private support contact channel if they left 1-2 stars. This guarantees a response to 100% of reviews. ### Which social networks can you publish reviews to? We automatically syndicate reviews to Instagram, Facebook, and LinkedIn. When a 5-star review comes in, the system takes the text, reviewer name, and rating, renders it into a branded image template, and publishes it. ### Can we choose which reviews are highlighted on our site? Yes. The system automatically syncs 4 and 5-star reviews to your website widget, but you can blacklist specific reviews or manually override the automation directly from your Google Sheet or database dashboard. --- ## Related - Full guide: https://vijayatechlabs.com/automation/google-business-profile-reviews - Markdown guide: https://vijayatechlabs.com/automation/google-business-profile-reviews.md - Services page: https://vijayatechlabs.com/services - Pricing page: https://vijayatechlabs.com/pricing