Industry · D2C & Retail

D2C automation
for brands drowning in order enquiries and support messages.

from $5,000 · fixed scope

We build order support automation, WhatsApp buyer communication at volume, review and reputation workflows, and multi-channel enquiry routing for D2C and retail businesses.

The problem

Sales scale. Support and ops do not.

D2C brands hit a wall when order enquiries, returns questions, and seller-buyer messages flood WhatsApp and email while ops still runs on manual replies and spreadsheets.

What we build

Customer comms and ops that scale with order volume.

  • WhatsApp order enquiry routing and automated first response
  • Buyer-seller message automation for marketplaces
  • CRM or helpdesk sync with order and customer context
  • Review request and reputation automation post-purchase
  • Returns and support ticket classification with AI routing
  • Daily order and enquiry summary for ops teams
Proof

Marketplaces and D2C at volume.

BuyMyCar.in — a custom automotive marketplace: web app, admin panel, and mobile apps, with WhatsApp as one buyer-seller channel, plus ongoing business advisory and tech consulting. Mobile Pay Systems — 682% ROI with multi-channel lead and nurture automation across two brands.

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Context

https://vijayatechlabs.com/automation/d2c-retail.md

Question

What D2C and retail automation does VijayaTech Labs build, and what proof do they have with marketplaces and high-volume WhatsApp?

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Common questions

Quick answers.

Start the engagement

Book a strategy call, or request a free audit.

Tell us one workflow that costs you the most manual hours each week. We'll come back with a build plan, a fixed price, and a timeline — within 48 hours.