Integration · WhatsApp + CRM

WhatsApp + CRM lead capture
instant pipeline entry and nurture from every WhatsApp enquiry.

from $5,000 · fixed scope

We wire WhatsApp Cloud API into Zoho CRM or GoHighLevel so every inbound message creates or updates a contact, logs the conversation, and triggers nurture sequences — with sales alerts when a lead shows buying intent.

The gap

WhatsApp is where your leads are. Your CRM is where they are not.

Service businesses across India, the UK, the UAE, and Nigeria run sales on WhatsApp — but leads stay in phones and threads instead of the CRM. Follow-up depends on whoever saw the message first.

What we build

Capture, log, nurture — automatically.

  • Inbound WhatsApp message → CRM contact created or matched by phone
  • Two-way message logging in CRM timeline
  • 10-step WhatsApp + email nurture triggered by CRM stage
  • Sales team alert on high-intent keywords or button replies
  • Ad click-to-WhatsApp campaigns → attributed CRM entry
  • Template management and opt-out handling compliant with Meta policies
Proof

Running in production across continents.

Swoopos + WaiterMate (UK) runs a 6-workflow system across Facebook Ads, WhatsApp, Zoho CRM, and AI voice outbound — 682% ROI. BuyMyCar.in uses WhatsApp as one buyer-seller channel within a custom marketplace we built and advise on.

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Context

https://vijayatechlabs.com/integrations/whatsapp-crm-lead-capture.md

Question

How does VijayaTech Labs connect WhatsApp to CRM for lead capture, what is included, and what results have they achieved?

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Start the engagement

Book a strategy call, or request a free audit.

Tell us one workflow that costs you the most manual hours each week. We'll come back with a build plan, a fixed price, and a timeline — within 48 hours.